Terms of Service

tri-ai connects to your Garmin Connect account to import your training and wellness data, and provides analytics, race projections, fuelling timelines, and AI-generated coach analyses based on it.

We're an analytics tool. tri-ai is not a regulated medical device, not a personal coach, and not a substitute for professional medical or coaching advice.

You must be at least 16 years old to use tri-ai. The service processes health data (heart rate, HRV, sleep, body composition) and is not designed for use by children. If you're a parent or guardian and believe a child has signed up, contact us and we'll delete the account.

You're responsible for keeping your sign-in credentials secure. Only you may use your account; account sharing is prohibited.

To use the analytics features you'll need to connect your Garmin Connect account. We don't store your Garmin password — we exchange it for an access token at sign-in time and from that point on we only hold the token.

tri-ai is currently in beta. That means:

• Features may change without notice
• Data structure may evolve — we'll do our best not to lose your data, but we make no guarantee during beta
• The service may have outages or unexpected behaviour
• It's free to use during beta (see Pricing below)

You agree not to:

• Reverse-engineer, decompile, or attempt to extract source code from the service
• Use automated tools (bots, scrapers, etc.) to access the service
• Try to access other users' data
• Use the service to harass, harm, or deceive anyone
• Use the service in violation of any applicable law
• Impose unreasonable load on our infrastructure (e.g. by repeatedly triggering AI coach analyses outside normal use)

tri-ai is currently free to use. We're working on a paid plan that we'll launch once we exit beta.

We'll give existing users at least 30 days notice before any changes to pricing, and we'll always offer a way to export your data before any plan transition. If you decline a future paid plan, your account will return to a data-export-only state — we won't delete your data without telling you.

You own your training data. We don't claim any rights to it.

We own the tri-ai service — the code, the design, the AI prompts, and the analytics models — and these Terms grant you a non-exclusive, non-transferable licence to use them for your personal training purposes.

Race Scout (third-party data). The Race Scout feature pulls public competitive data — start-list entries and rankings — from third-party sites for your personal race prep. The full data flow, retention, and the route for any named competitor to ask us to remove their data are described in our privacy notice.

The AI coach analyses we generate are produced by Anthropic's Claude model based on the workout context we send. They are informational only and don't constitute medical, dietary, or coaching advice. Don't make significant training, dietary, or health decisions based solely on these analyses without consulting a qualified professional.

tri-ai is not affiliated with, endorsed by, or sponsored by Garmin Ltd. or any of its subsidiaries. "Garmin" and "Garmin Connect" are trademarks of Garmin Ltd. We use Garmin Connect's interfaces as a third-party developer to retrieve your data with your consent.

The service is provided "as is" and "as available." We don't warrant that it'll be uninterrupted, error-free, or that the analytics will be accurate for your specific situation. Training analytics is an inherently noisy domain — single sessions don't tell the whole story.

To the maximum extent permitted by law, we won't be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of the service. Our aggregate liability for direct damages is capped at the greater of (a) £100 or (b) what you've paid us in the past 12 months.

Nothing in these Terms excludes liability that can't be excluded under UK law (e.g. for death or personal injury caused by negligence, or fraud).

You can stop using the service at any time by signing out and (optionally) deleting your account. We may suspend or terminate accounts that materially violate these Terms — we'll give you notice and reason where practical.

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

We may update these Terms. If the changes are material we'll notify signed-up users by email at least 14 days before they take effect.

hello@tri-ai.app